Terms & Conditions

1. Accounts and Eligibility

• You must provide accurate, current, and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your login details.
• You may not share your account or access with any other person.
• For child learners, a parent or legal guardian must create and manage the account and is responsible for all activity on the account.

2. Course Access and License

When you enroll in a course, you receive a limited, non-exclusive, non-transferable license to access the course content solely for your personal learning. You do not obtain ownership of any course materials.

• You may not copy, record, redistribute, resell, or publicly display any content.
• You may not upload our course materials to any third-party platform or share them outside your account.
• We may update, modify, or remove course content at any time to improve the learning experience.

3. Payments and Refunds

• Course prices and offers will be shown before you complete a purchase.
• Payments must be made using the approved payment methods shown on the platform.
• Unless otherwise clearly stated on the course page or during checkout, fees are generally non-refundable after access is granted to the course.
• In case of technical issues from our side that prevent access, we will work to resolve the issue or offer an appropriate solution.

4. Acceptable Use and Student Behaviour

• Respectful behaviour is required in all live classes, chat, and community spaces.
• You may not use abusive, harassing, hateful, or harmful language or share inappropriate content.
• You may not attempt to disrupt classes, hack the platform, or interfere with other learners’ experience.
• We may suspend or terminate accounts that violate these rules without refund where misuse is serious.

5. Intellectual Property

All content on the Alfabic platform, including videos, lesson plans, PDFs, images, quizzes, and branding, is owned by Alfabic or our content partners.

• You may use the content only for your personal education.
• You may not claim any of our content as your own or create competing services using our materials.

6. Disclaimers and Limitation of Liability

We aim to provide high-quality educational content, but we do not guarantee any specific academic, professional, or personal outcome from taking our courses. Your progress depends on your own effort and context.

To the fullest extent permitted by law, Alfabic is not liable for any indirect, incidental, or consequential damages arising from your use of the platform.

7. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, legal requirements, or business needs. When we make important changes, we will update the “Last updated” date on this page and, where appropriate, notify you through the platform or by email.

8. Contact Us

If you have any questions about these Terms & Conditions, you can contact us using the details on our Contact page or through the support options available within your account.